Newton Road based MUMBLES FLOORING is celebrating ten years in business this June as the independent, family-run business continues to go from strength to strength.
Like many successful companies, Mumbles Flooring started from humble beginnings as founder James Mather explains, “I was at a crossroads in my career and was looking for a new challenge and having had previous experience in the flooring industry, decided to concentrate in this market and launched the Mobile Carpet Showroom.”
As the summer of 2009 approached, James was busy posting flyers through homes across Mumbles and the surrounding area, and soon, his hard work began to pay off.
“We started getting a few enquiries and slowly built up an order book of customers as more and more people began recognising the van and talking about the Mobile Carpet Showroom,” said James.
“By visiting people directly, we were able to offer a personal touch to our service by getting to know our customers, what they were planning for their home and recommending different products that suited their tastes and budget – something that remains at the core of our business today,” he continued.
As the business grew and with aspirations to open his own showroom in Mumbles, James needed to recruit staff, and his first appointment was his wife, Michelle.
“The children were still very young when I started helping James with the company,” said Michelle, “but we were able to juggle it all and opened our first show-room on Gower Place in 2011 and renamed the business Mumbles Flooring.”
Stocking a range of carpets, vinyl, wood flooring and luxury vinyl tiles; the business began to develop further and soon branched out into different markets, namely commercial properties and working with landlords.
“Some of our residential customers asked if we could quote on flooring for their workplaces or the apartments they let out and thanks to the excellent relationships we had developed with our suppliers, we were able to source and fit a range of products for high footfall locations,” said James.
By 2017, they had outgrown their showroom and needed to move to larger premises, something easier said than done, as Michelle explained, “We couldn’t move out of the Village but finding a ground floor location with street access and parking for customers wasn’t easy.”
Thankfully, in January 2018 they eventually found the ideal site half way up Newton Road, just past the Principality Building Society.
“We were very fortunate to find such a great spot that was perfect for our needs,” said James, “and while the mobile showroom is still used, we now have three full-time and one part-time staff working in the shop along with a team of three specialist fitters.”
While the first ten years in business has gone very quickly for this local, independent flooring specialist, they have their eyes firmly set on another ten years of success.
Mumbles Flooring is located at 55 Newton Road, Mumbles, SA3 4BL and is open Monday to Friday, 9am to 5pm and from 10am to 4pm on Saturdays.
More information can be found on their website www.mumblesflooring.co.uk